Using online health information usually has benefits like feeling more informed and empowered. But, sometimes, it leads to more worries, avoiding the advice of a health professional, and tensions in your relationship with others.
Discussion
Based on research results, discussing the information you find with a health professional can reduce worry. Here are some tips and tools to help you prepare for the discussion.
Montreal Children’s Hospital
Montreal Children’s Hospital offers an easy-to-use tool for all ages on how to make the most of your doctor’s appointment by taking PART in your healthcare (English & French):
- Prepare for your visit, list main concerns, and monitor symptoms
- Ask questions about the diagnosis, tests, treatments, and follow-up
- Repeat back the doctor’s conclusion and any instructions
- Take action with your health care plan and let your doctor know if follow-up is required
“How To” Health Guide
(English & French)
- “How To” Health Guide – Health Charities Coalition of Canada provides basic information on how to talk to your doctor, ask for a second opinion, and manage your condition.
HealthlinkBC
(English)
- Make the Most of Your Appointment – HealthlinkBC (Canada) offers tips and forms you can print to use before seeing a health professional (in English).
Choosing Wisely Canada
(English & French)
- Choosing Wisely Canada – As part of an education campaign to reduce unnecessary tests and treatments, this website provides patient-oriented pamphlets, tips for decision-making, and recommendations organized by specialty.
DiscutonsSante.ca
(French)
- DiscutonsSante.ca – A website developed with members of the Primary Care Research Team from Quebec (Canada), offering tools and a personalized account to help you prepare for a visit.
More help
Need more help understanding health information?
- Consult a health professional (nurse, family doctor, or pharmacist).
- You can use the public health information telephone lines to talk to a registered nurse in your province or territory. These lines are available 24/7, confidential, free, and offer translation services.
Dial: 811
In Alberta, British Columbia, New Brunswick, Newfoundland and Labrador, North Western Territories, Nova Scotia, Nunavut, Prince Edward Island, Quebec, Saskatchewan, Yukon
Dial: 1-888-315-9257
In Manitoba
Dial: 1-866-797-0000
In Ontario
Need help understanding and navigating the health system?
Here are some examples of provincial resources. Similar websites exist for all Canadian provinces and territories.
Portail santé mieux-être (English & French)
The Government of Quebec guides you where to go for a health problem.
Régie de l’assurance maladie Québec (English & French)
Provides information on health insurance, services, drug insurance and aid programs in Quebec (Canada).
HealthLinkBC (English)
You can search the directory of services provided across British Columbia, including walk-in clinics, emergency rooms, hospitals, mental health programs, home care programs, pharmacy services, laboratory services, and more.